Your Bespoke Stone Quote: Simple Steps to Your Perfect Project
Getting a tailored quote for your dream stone surfaces from Mayflower Stone is straightforward and convenient. We offer several easy ways to begin your journey:
Email us your project details and measurements: Simply send your plans and dimensions to our knowledgeable sales team, and we'll get the ball rolling.
Visit our Plymouth showroom with your plans and measurements: Ideally, bringing a detailed plan and accurate measurements with you will allow our team to discuss your vision in person and provide the most precise estimate.
Whichever method suits you best, providing us with as much detail as possible about your project is key. The more information you can share regarding your requirements, the more accurate and comprehensive your fully itemised quote will be. Let's take the first step towards bringing your stone vision to life!
Placing Your Order: Let's Bring Your Stone Vision to Life
Once you're delighted with your quote and have selected your perfect stone, taking the next step is easy. Simply call or email our Plymouth office with the following essential information to get your project underway:
Your ideal template date: Please let us know the date you anticipate being fully ready for our expert templaters to visit your property. Kindly allow a minimum of two weeks from order confirmation to your preferred template date to ensure smooth scheduling and material preparation.
The full site address: This ensures our team can efficiently locate your property for templating and installation.
Contact telephone numbers: Providing both a landline and mobile number ensures we can easily reach you to coordinate appointments.
With this information, our team will promptly schedule your templating and material ordering. We will then confirm your template and anticipated installation dates, along with details of any deposit required for non-account customers. We're excited to move forward with your project!
Precision Templating: Ensuring a Perfect Fit for Your Worktop
Leading up to your scheduled template appointment, our team will keep you fully informed. We'll give you a call a week beforehand to ensure your project is on track for the booked date. Then, for your convenience, we'll call again the day before to confirm the precise arrival time of our templater at your property.
To guarantee the most accurate template possible, which forms the blueprint for your beautiful new worktops, we kindly request that all your kitchen cupboards are fully fixed and levelled in their final positions before our templater arrives. Additionally, all appliances that require cut-outs in the worktop, such as sinks, hobs, and taps, must be present at the property during the templating process. If we are replacing existing worktops, please ensure these have been fully removed prior to our visit. If you have any questions or require clarification on any of these points, please don't hesitate to call our office.
Our skilled templater will arrive at the agreed time, equipped with either Correx (plastic) or the latest laser templating technology to meticulously measure your worktop requirements. They will take the time to discuss your final specifications, carefully noting these details on the template form. Once you are completely satisfied and agree with the recorded information, you will be asked to sign the template form to confirm your approval (please note that no changes can be made after this stage).
The templater will also provide you with information on how to register your warranty (if applicable) and leave you with a complimentary heat pad if required for placement above your dishwasher. Furthermore, they will assess if any preparatory work is needed before our installation team returns, such as the installation of additional support structures. Any such requirements will be clearly noted on the top left of your copy of the template form, providing a clear reference for your kitchen fitter or installer to complete before our scheduled fitting date.
Precision Installation: Ensuring Your Dream Worktops are Perfectly Fitted
Following the precise templating of your new worktops, our office will be in touch with non-account customers to arrange payment. Once payment has been processed and we have received your signed template confirmation, our skilled fabrication team will begin crafting your stunning new worktops with meticulous care.
The day before your scheduled installation date, our logistics team will call you to confirm the anticipated time of arrival for our expert fitting team.
Upon arrival, our experienced installers will carefully fit your new worktops, ensuring a perfect and seamless integration into your kitchen. Once the installation is complete, the team will invite you to thoroughly inspect your new surfaces, answer any questions you may have regarding cleaning and maintenance, and provide you with a comprehensive aftercare kit to keep your worktops looking their best. Your complete satisfaction is our priority, and we will ask you to sign a confirmation once you are entirely happy that the job is finished to your high standards.